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Yotpo Loyalty & Referrals problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Yotpo Loyalty & Referrals outage from official status page

Loyalty Membership Status Update Delay

We would like to inform you of a delay in updating customer platform account status causing delays in rewards. At the moment, there is a delay in updating customer loyalty membership statuses. As a result, some customers may not get opted into the program and not receive rewards. Important Note: This issue only affects users who are using Shopify’s Legacy Customer Accounts. If you’re using Shopify’s new customer account system, this incident does not apply to your store. We apologize for the temporary inconvenience. More details to follow in the next status update The Yotpo Support Team

Created 15 days ago