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Solaris problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Solaris outage from official status page

Unplanned Degraded performance - Device monitoring

An unplanned Performance Degradation with our Device Monitoring provider has been identified. Partners that are required to collect device fingerprints from their customers' devices using the Seon SDK when calling certain API endpoints would experience issues affecting the cdn.seondf.com domain, which may cause intermittent failures when loading the Javascript SDKs. As a workaround, the recommended solution is to switch to the below verified alternate domains to ensure uninterrupted service cdn.dfsdk.com Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris' API services. Impacted endpoints: • https://docs.solarisgroup.com/guides/kyc/device-monitoring/#actions-that-require-device-monitoring API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/guides/kyc/device-monitoring/#actions-that-require-device-monitoring In case of any questions or concerns, please contact us by sending an email at [email protected] or through our dedicated ticketing platform.

Created 8 days ago