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RRPproxy problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest RRPproxy outage from official status page

Issues with Ticket Parsing and Display for Non-Verified Users

Time of Incident: Approximately 1 hour ago Current Status: Ongoing We are currently experiencing issues with our support platform where tickets from any non-verified users are not being parsed or displayed correctly. Please note that we have never required or been asked to verify users emailing us before, so this is an unexpected bug. Impact: There will be delays in our response to tickets from non-verified users. For urgent matters, we recommend reaching out via chat support for quicker assistance. Actions Taken: We have notified Zendesk of this issue and just completed a call with their support team. They have confirmed that this behavior is not normal functionality within their platform. Next Steps: We expect an update from Zendesk very soon and will provide more information on this status page as it becomes available. We will be requesting a postmortem from Zendesk once the issue is resolved to ensure that steps are taken to prevent similar issues in the future. Thank you for your patience as we work to resolve this issue.

Created 9 months ago