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Kustomer problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Kustomer outage from official status page

Reported Third Party Event - OPEN AI

Kustomer is aware of an event reported by one of our third party vendors affecting, AI Agents, AI Summaries, Customer Assist, and Agent Assist that may cause errors within the platform. Our team is monitoring the incident, and working with the vendor where possible to resolve the issue. Please follow OpenAI's Statuspage at [https://status.openai.com/] for more details. Please expect further updates within the next 3 hours, and reach out to Kustomer support at [email protected] if you have additional questions or concerns.

Created 7 days ago