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Gladly problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Gladly outage from official status page

Investigating Sidekick Issues

We are investigating reports of Sidekick issues affecting ability to run and load Guides powered by Generative AI. Please <a href="https://help.gladly.com/docs/contact-gladly-support">contact Gladly Support</a> should you have any questions or use <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36">this</a> alternative form if you are unable to access the Help page.

Created 4 days ago