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CommCare HQ problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest CommCare HQ outage from official status page

Degraded performance affecting lookup tables

Dear users, We’re currently investigating an issue affecting Lookup Tables on CommCare HQ. Some users may encounter errors where lookup tables fail to load or sync as expected. Our engineering team is actively working to identify and resolve the root cause. In the meantime, a temporary workaround is available: re-saving the affected lookup table by going to Manage Lookup Tables, selecting Edit, and clicking Save. This action appears to restore normal functionality in most cases. We apologize for the inconvenience and appreciate your patience as we work to restore full functionality. We’ll continue to provide updates as progress is made.

Created 6 days ago