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VTEX problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest VTEX outage from official status page

OMS instability for a subset of clients

We have identified an increase in errors in our OMS module. The contributing factors have been identified, but a subset of clients might experience difficulties accessing order information in their admin. Our incident response team estimates that the fix will be implemented in the next 40 minutes. With error rates steadily decreasing after that. We will send an additional update in the next 30 minutes, or as soon as we have more information to share.

Created about 5 hours ago