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SurveyMonkey problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest SurveyMonkey outage from official status page

New surveys being created with incorrect theme. Customers on Basic plan incorrectly seeing error that survey has paid features

We are aware of an issue where new surveys are being created with an incorrect theme. Also customers on Basic plans are incorrectly seeing an error that paid features have been added to new surveys. Our team is hard at work on getting everything back up to speed, and things should be back to normal soon.

Created 4 days ago