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Pura problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Pura outage from official status page

Investigating an Issue Causing Diffusers to Fail to Load in App

Our team has identified and implemented a fix for the issue that caused diffusers to fail to load on our Android and iOS apps. Though this issue should no longer occur, our team will be closely monitoring the state of our applications for any additional deficiencies over the next couple of days. An app update is not required to resolve this issue for your account if you were affected. **Note**: Any users with an active schedule that was set to start or end this evening between the hours of 8:00PM and 11:45PM (MDT) may find that their schedule failed to do so. Once again, our team apologizes for any inconvenience this issue may have caused our users, and appreciate the patience and support we received while we worked to get our applications up and running again. Thank you, The Pura Engineering Team

Created over 1 year ago