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Paddle problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Paddle outage from official status page

Some customers are experiencing issues with Alipay

Our engineers are currently investigating an issue which is impacting the checkout experience for buyers choosing Alipay for Paddle Billing and Classic. This is causing the Alipay popup window to not automatically close when a purchase is completed. Additionally, the checkout.completed PaddleJS event is not being fired for Alipay. Please rest assured, that the payment processing itself is not impacted. We will update the status of the service once our engineers have found the cause and restored our usual service.

Created 5 days ago