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CommCare HQ problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest CommCare HQ outage from official status page

Mobile workers are unable to view available web applications on www.commcarehq.org & india.commcarehq.org when navigating to the Web Apps tab

Dear users, We've identified an issue on www.commcarehq.org & india.commcarehq.org, where mobile workers can't see the list of available web applications under the Web Apps tab. To address this problem in your project space, please follow the steps below: You will need to update the mobile workers role in your project by navigating to: Users → Roles & Permissions → Click ‘Edit Role’ next to Mobile Worker Default → Scroll down to Web Apps and set ‘Use Web Apps for online data entry’ to 'Access All'. Should you select 'Limited Access', you would need to select only the applications which you want the mobile workers to be able to access. We sincerely apologise for any inconvenience caused and thank you for your patience.

Created 13 days ago