Is Bazaarvoice having problems? Bazaarvoice is up and running

Bazaarvoice problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest Bazaarvoice outage from official status page

Degradation - Review Response API

Bazaarvoice has identified an issue that caused a degradation of the Review Response API. The issue caused connections API calls to be redirected to the portal. A root cause has yet to be determined but a resolution has been implemented and is being monitored while we continue to investigate the cause of the issue. Those who have lost access to the connections portal are advised to clear their browser cache and cookies. We will provide an update at the designated time below or when new information becomes available. NEXT UPDATE: May 15, 12:00 PM CST [1232] If you have any questions, please contact Bazaarvoice Support via any of the methods included below: PHONE: AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free) UNITED KINGDOM: 0800 368 0991 (toll-free) FRANCE: 08 05 08 94 80 (toll free) GERMANY: 0800 188 8904 (toll-free) REST OF EMEA: +44(0)20 8080 1100, Option 4 AUSTRALIA: 1300 089 962 (toll-free) APAC (OTHER THAN AUSTRALIA): 061 2 9362 2200, Option 4 SUPPORT COMMUNITY: Sign in to Portal, select Access the Support Community from the homepage or help menu, and select "Open a Case" to submit a case with your question. CHAT: Sign in to Portal, select Access the Support Community, and select the "Live Chat" button in the bottom right of your screen (available 8:30 am - 5:00 pm CDT on regular US business days, 8:30 am - 5:00 pm GMT on regular UK business days and 9:00 am – 5:00 pm AEST on regular AU business days.)

Created about 2 hours ago