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12Twenty problems reports in the last 24 hours

This chart shows the number of reports in the last 24 hours. It's normal to see a few reports, but if you see a lot of reports, it means that the service might be going through some issues.

Latest 12Twenty outage from official status page

Shibboleth SSO Sign-on Errors - InCommon Integration

Sites that use a Shibboleth InCommon SSO integration experienced issues where students or admins were not able to login using SSO between 2023-10-23 9:13pm PT and 2023-10-24 10:00am PT. This issue likely did not affect sites with custom SAML integrations or sites that updated the 12twenty metadata manually. This issue was a result of the InCommon metadata changes being approved but not yet published at the time of 12twenty's Shibboleth configuration change. InCommon's publication of the updated metadata is scheduled for 2023-10-24 12pm PT. The change was reverted but will need to be reapplied once the old certificate expires. Internal testing of the SAML certificate rollover process did not fully cover all use cases across our various school SSO implementations. We understand how disruptive these issues can be and will ensure that future changes will include more comprehensive testing across all use cases.

Created 7 months ago